What is the TalkToStopAndShop survey?
The TalkToStopAndShop survey is an online feedback program by Stop & Shop where customers share their shopping experiences. By completing it, you help improve products, services, and store operations, while also earning rewards such as coupons or sweepstakes entries.
Do I need a purchase to take the survey?
Yes, typically you need a recent Stop & Shop receipt that has a survey invitation code printed on it. The code is your entry ticket to access the survey online.
How long does the survey take to complete?
The survey takes about 5–8 minutes. The time may vary depending on how detailed your answers are, especially in the comment section.
What kind of questions are asked in the survey?
You’ll be asked to rate your satisfaction with:
- Store cleanliness and organization
- Product quality and availability
- Pricing and promotions
- Staff friendliness and checkout speed
- Overall shopping experience
What rewards can I get for completing the survey?
Rewards vary depending on the promotion. You may receive:
- Discount coupons for your next purchase
- Free item offers with a qualifying purchase
- Sweepstakes entries for prizes such as $500 Stop & Shop gift cards
How do I claim my reward?
Once you finish the survey, a validation code will appear on your screen. Write this code on your original receipt and present it at checkout during your next visit to redeem your reward. For sweepstakes, you’ll be asked to enter your contact details to complete your entry.
Is there a time limit to complete the survey?
Yes. Your receipt invitation is usually valid for a few days after your purchase, and most rewards must be redeemed within 7–14 days. Always check your receipt for the exact expiration period.
Can I take the survey more than once?
Yes, you can participate multiple times if you have multiple receipts with unique survey codes. However, only one survey can be completed per receipt.
Are survey rewards transferable?
No. Coupons and validation codes are non-transferable, have no cash value, and must be redeemed by the customer who completed the survey.
What if my survey code doesn’t work?
Double-check that you entered the numbers correctly, including the date and time. If it still doesn’t work, try using another browser or clearing your cache. If the problem continues, contact Stop & Shop customer service with your receipt details.
Is my personal information safe?
Yes. If you’re only completing the survey for a coupon, no personal data is required. If you enter a sweepstakes, your contact details are collected solely for eligibility and prize notification, as explained in the survey’s privacy policy.
Can I combine my survey coupon with other discounts?
In most cases, survey coupons can be combined with weekly sales and loyalty card savings, but restrictions may apply. Check the coupon’s fine print for details.
What happens if I lose my receipt with the validation code?
Unfortunately, you need the coded receipt to redeem your reward. If lost, you’ll need a new receipt with a fresh survey invitation to participate again.